Because support is the No 1 priority for field service providers we aim to make customer support our major point of difference!
Our support team regularly receives compliments from our customers. If you call any of these customers they will be happy to give you feedback on the quality of SmartTrade's customer support service.
Helpdesk support during normal business hours (see below) is included in our licence prices, don't hesitate to call us!
- If urgent, call our help desk or chat with us on-line.
We target to respond within one working day.
6 AM to 5PM (EST)
1800 350 495
8 AM to 7PM
0800 327 943
Emergency phone support is available outside our normal working hours. Charges may be incurred.