SmartTrade Blog

I spoke to you in regards to feedback for integrating Smart trade mobile into our plumbing business.

Well we are now 4 weeks along from our original trial and have all of our plumber’s using the system.

We have found implementing the mobile version to our office has created time across our entire staff’s workload, especially the administration side.

Our invoicing process is savings us at least 3-4 hour’s every week as all of our job sheets are pre-entered onsite, which makes Invoicing a breeze rather than a mammoth task each week.

The best part is our Plumbers are happy with the system and are no longer having to complete entries twice on their timesheets and manually on their job sheets, bonus!

All round implementing from the administration side to the outside staff has taken us a little over 2 weeks and we are experiencing our first week paperless.

I would like to say thanks to Smart trade for helping us through this stage as we have had a lot of phone call’s to the support team ironing out all of the little things we are not sure about.

Considering we were so nervous about shifting so many staff from a paper system we feel that overall it has worked out really well and would happily recommend Smart trade!

Kind Regards

Kylie
Coral Coast Plumbing

Some excellent feedback there from Kylie, if your business is interested in SmartTrade Mobile please give us a call on the number above or send us an email at [email protected] and we can discuss a solution to propel your business.

 

Some great Feedback just come in from one of our valued clients Jodi of Aspen Landscapes Ltd

I have just stopped for a few minutes to reflect on how far we have come from the early days when we didn't have ST and I sit here smiling, remembering the patience that Kevin always had when he took my many calls when we first set up SmartTrade.

I recall thinking this guy must be so sick of me but he never showed it and between the two of us we tailor-made our systems just how we wanted them to be. There is absolutely no way we would be where we are today without your wonderful software.

Last week we moved into new premises and now have a team of 18 staff.  We have been able to manage our growth knowing that our systems have been able to support the growth and quite effortlessly we have been able to expand and take on new staff.  Today we had a new manager start and within ½ an hour of me giving him a quick lesson he was up and running, booking in new jobs on SmartTrade and scheduling them in the diary too!

Actually I could go on and on but I must get on with my day as having ST means I'm flat out never without something to do. (I think that’s a good thing lol!)

Please pass on our thanks to your hard working team.

Jodi Baines 
Aspen Landscapes Ltd

Thank you for the review Jodi! See more SmartTrade software feedback from our valued clients.